Fini.ai vs CustomGPT.ai
CustomGPT.ai is built for accuracy over very large document collections, with a strong retrieval API. Fini.ai is built for small businesses that want a customer-facing agent live today at a small-business price.
CustomGPT.ai Standard is $99/mo ($89 yearly) for 1,000 queries, about $0.10 per answer, after a 7-day trial that needs a card. Fini.ai is free for 250 replies with no card, then $19/mo for 2,000 replies, under $0.01 per answer.
Side by side
| Fini.ai | CustomGPT.ai | |
|---|---|---|
| Try it | Free forever, no card | 7-day trial, card required |
| Entry plan | $19/mo · 2,000 replies | Standard $99/mo ($89 yearly) · 1,000 queries · 10 agents · 3 seats |
| Higher plan | $59 · 8,000 · $199 · 30,000 | Premium $499/mo ($449 yearly) · 5,000 queries · 25 agents · 5 seats |
| Price per answer (entry) | ≈ $0.01 | ≈ $0.10 |
| Training capacity | 500 pages free → unlimited on Growth | 60M words, 5,000 docs per agent on Standard |
| Actions | Every plan | Not the focus |
Competitor figures come from each vendor's public pricing page, checked 24 Sep 2026. Plans change, so confirm on the vendor's site before deciding.
When CustomGPT fits
If you have tens of thousands of internal documents, need a retrieval API for developers, or want white-label at Premium, CustomGPT.ai is built for that. For customer support on a small-business website, Fini costs a fraction as much.
Questions
Does CustomGPT.ai have a free plan?
It offers a 7-day trial that requires a card. Fini.ai has a free-forever plan with no card.
What does a CustomGPT query cost?
On Standard, $99 for 1,000 queries is about $0.10 per query. On Fini Starter, $19 for 2,000 replies is under $0.01 per reply.
Keep reading
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Free forever plan. No card. No sales call.