Answers from your own content
Every answer cites the page it came from. When your site changes, Fini re-reads it on its own. No re-uploading.
AI customer support for small business
Your AI support agent, live in under 3 minutes.
Paste your website. Fini reads every page, learns how you talk, answers your customers and gets things done for them: changes orders, books appointments, starts refunds. No scripts, no setup calls, no card.
Free forever planNo cardUnlimited teammatesActions on every plan
Early access: send us your site and we’ll set up your agent with you, free.
bloomandco.shop
0:00
- 1Paste website0:00
- 2Read 64 pages0:18
- 3Learned voice & brand0:52
- 4Self-test: 19/201:20 · 1 gap found
- 5You fixed 1 answer1:41
- 6Live on site2:41
BBloom & Co.● Online · replies instantly
Sample shop · real flow, sped up
< 3 min from URL to live
250 free AI replies every month
Up to 6× more replies per dollar than Chatbase*
$0 for extra teammates
Free migration from your old tool
How it works
Three minutes. Zero forms.
Other builders hand you a dashboard and a to-do list. Fini does the setup itself and asks you only to check its work.
0:00
Paste your website
That's the only thing you type. Fini finds your pages, FAQs, policies and help docs by itself.
0:30
It learns your business
Products, prices, hours, returns, tone of voice, logo and colours. Your agent already looks and sounds like you.
1:20
It tests itself
Fini asks itself 20 questions your customers would ask, shows you the answers and flags anything it couldn't find.
2:30
You go live
One line of code, or one click on Shopify, WordPress, Wix and Webflow. Sign up only when you publish.
More AI, less admin
An agent that runs itself, not a bot you babysit.
Train as you go
See a reply you don't like? Fix it right in the chat log. Fini learns the rule and applies it to every similar question from then on.
Finds its own gaps
"14 people asked about gift wrapping this week. Here's a drafted answer. Approve?" One tap and the gap is closed.
Actually does things every plan
Track or change orders, book appointments, start refunds, capture leads, call your own API. Shopify, Stripe, Calendly and Cal.com ready.
Hands over cleanly
When a person is needed, Fini passes a written summary to email, Zendesk, Freshdesk, Gorgias or Intercom. Customers never repeat themselves.
Speaks their language
Customers write in their own language and Fini replies in it, using your content. No translations to maintain.
Why teams switch
Everything you'd pay extra for, included.
| Fini.ai | Chatbase | Intercom Fin | |
|---|---|---|---|
| Setup | Paste a URL, live in < 3 min | Upload and configure yourself | Needs Intercom or a supported helpdesk |
| Free plan | 250 replies/mo, forever | 50 credits/mo; idle agents deleted after 14 days | Trial only |
| ~2,000 AI replies a month | $19/mo | $120–150/mo | ~$0.99 per resolution + seats |
| Actions (orders, refunds, bookings) | Every plan, including Free | 1 per agent on Hobby, 10 on Standard ($150) | Yes |
| Teammates | Unlimited on every plan | 1–5 by plan | $29–132 per seat on Intercom |
| Remove branding | Included from $19 | $99/mo add-on | — |
| Finds and drafts missing answers | Automatic, weekly | Manual review | Suggestions |
* Based on public pricing pages checked 24 Sep 2026: Chatbase Hobby $40 for 700 message credits vs Fini Starter $19 for 2,000 AI replies. Competitor plans change; see Chatbase alternative and Intercom Fin alternative for details.
Switching from another tool?
Bring your history. Free.
Conversations, saved answers, contacts, tags and settings move with you from Chatbase, Intercom, Zendesk, Tidio and more. Nothing is deleted at your old tool, and you can run both side by side before you switch.
Pricing
Start free. Stay cheap.
One simple unit: an AI reply is one answer Fini sends. Replies your team writes are free. No model surcharges, no seat fees, no surprise add-ons.
Free
$0 /forever
For trying Fini on a real site, as long as you like.
- 250 AI replies / month
- 1 agent, up to 500 pages
- 2 actions
- Unlimited teammates
- Email handover
- Agent never deleted
Starter
$19 /month
For shops and service businesses getting real traffic.
- 2,000 AI replies / month
- 3 agents, 5,000 pages
- 10 actions
- No Fini badge
- Website, Shopify, WordPress, Messenger, Instagram
- Auto re-sync weekly
Most popular
Growth
$59 /month
For growing teams that want support mostly handled.
- 8,000 AI replies / month
- 10 agents, unlimited pages
- Unlimited actions + your own API
- Handover to Zendesk, Freshdesk, Gorgias, Intercom
- Weekly gap finder with drafted answers
- Analytics + API
Scale
$199 /month
For high-volume brands and agencies.
- 30,000 AI replies / month
- Unlimited agents
- White-label + custom domain
- SSO + audit log
- Priority support
- Agency workspaces
Need more replies? $6 per extra 1,000, and you choose a monthly cap so the bill never surprises you. Cancel any time.
Add-on · for helpdesk teams
Fini Resolve
$0.39 per resolved ticket
Fini's full autonomous agent working inside your helpdesk. It reads the whole ticket, takes the action in your systems and closes it. You pay only when the customer's problem is actually solved.
- Zendesk, Intercom, Freshdesk, Gorgias, Salesforce
- Refunds, cancellations, order edits, account changes
- Shadow mode first: approve before it goes live
- First 100 resolutions free, no minimum, no seat fees
Add-on · for regulated & high-stakes answers
Fini Assured
$29 /month
Before Fini sends an answer about money, policy or dates, Assured checks it against your live records. If it can't confirm the answer, it holds the reply instead of guessing.
- Every checked answer comes with a receipt you can show
- Hold instead of guess on refunds, prices, deadlines
- Monthly accuracy report
- Free for 30 days on any paid plan
Works where your customers are
One agent, every channel.
Any websiteShopifyWordPressWixWebflowSquarespaceMessengerInstagramSlackZendeskIntercomFreshdeskGorgiasHubSpotStripeCalendlyCal.comZapierWhatsApp · soonVoice · soon
Try it on us
Ask Fini anything.
This little agent was trained on the FAQ below, the same way yours trains on your site.
Hi! I'm Fini. Ask me about setup, pricing, actions or how I compare with other chatbots.
Compare & learn
Choosing an AI support tool?
Honest, dated comparisons and practical guides for small teams.
Pricing
AI chatbot pricing in 2026
What nine tools really cost per 1,000 answers.
CompareFini.ai vs Chatbase
More replies per dollar, actions and seats included.
CompareFini.ai vs Intercom Fin
Flat pricing instead of $0.99 per resolution plus seats.
GuideAI customer support for small business
What it handles, what it costs, how to start.
ShopifyAdd an AI chatbot to Shopify
App embed or snippet, plus what it should handle.
BasicsAI chatbot vs AI agent
Answering questions vs getting things done.
FAQ
Good questions.
What is Fini.ai?
Fini.ai is an AI customer support agent for small and growing businesses. You paste your website, Fini trains itself on your pages, and it answers customers on your site and channels. It can also take actions such as changing orders, booking appointments and starting refunds, and it hands over to a person when needed.
How can setup really take under 3 minutes?
You type one thing: your website address. Fini finds and reads your pages, learns your tone, logo and colours, then tests itself on 20 typical customer questions and shows you the results. You fix anything that's off and paste one line of code, or install the Shopify, WordPress, Wix or Webflow app. You only create an account when you publish.
Is it really free?
Yes. The Free plan includes 250 AI replies every month, forever, with no card. Your agent is never deleted for being idle. Paid plans start at $19 a month for 2,000 replies and remove the Fini badge.
What counts as an AI reply?
One answer that Fini sends to a customer is one AI reply. Replies your team writes are free. There are no model surcharges or hidden multipliers. If you need more, extra replies cost $6 per 1,000, and you can set a monthly cap.
How does "train as you go" work?
Every conversation is in your inbox. If you don't like an answer, click it, write what it should have said, and Fini turns that into a rule it follows for every similar question. Each week Fini also lists the questions it couldn't answer, with a drafted answer for each. You approve with one tap.
What happens when Fini doesn't know the answer?
It says so instead of making something up, then offers a person. The handover goes to email, Zendesk, Freshdesk, Gorgias or Intercom with a short written summary, so your customer never has to repeat themselves.
Can Fini take actions, not just answer?
Yes, on every plan, including Free. Fini can look up and change orders on Shopify, start refunds on Stripe, book through Calendly or Cal.com, capture leads and call your own API. You decide which actions it's allowed to take, and it always confirms with the customer first.
Where can I use Fini?
On any website, with apps for Shopify, WordPress, Wix, Webflow and Squarespace, plus Messenger, Instagram and Slack. WhatsApp and voice are coming soon.
What is Fini Resolve?
Resolve is an add-on for teams that run a helpdesk. Fini's full autonomous agent works inside Zendesk, Intercom, Freshdesk, Gorgias or Salesforce, takes the action in your systems and closes the ticket. It costs $0.39 per resolved ticket, the first 100 are free, and there's no minimum and no seat fee.
What is Fini Assured?
Assured checks answers about money, policy and dates against your live records before they're sent. If Fini can't confirm the answer, it holds the reply instead of guessing, and each checked answer comes with a receipt. It's $29 a month and free for 30 days on any paid plan.
How is Fini different from Chatbase or Intercom Fin?
Fini sets itself up from a URL in under 3 minutes, includes actions and unlimited teammates on every plan, and costs $19 a month for 2,000 replies. On Chatbase, a similar volume needs a $120–150 plan, actions are capped, and removing the branding is a $99 add-on. Intercom Fin charges about $0.99 per resolution plus seats. When you outgrow a chatbot, Fini Resolve adds full helpdesk automation at $0.39 per resolved ticket.
Can I bring my history from my current chatbot?
Yes, free. Fini imports your saved answers and knowledge, past conversations, contacts, tags and settings from tools like Chatbase, Intercom, Zendesk, Freshdesk, Tidio and Crisp, or any tool that exports CSV or JSON. Nothing is deleted at your old tool, imported answers arrive as drafts you approve, and you can run both side by side before switching.
Is my data safe?
Your content is used only to answer your customers. We never use it to train AI models, it's encrypted in transit and at rest, and you can delete an agent and all of its data at any time.
Which languages does Fini speak?
Customers can write in their own language and Fini replies in the same language, using your content. You don't maintain any translations.
Can I cancel any time?
Yes. Monthly plans cancel at the end of the month. Yearly plans save 20%. The Free plan never expires.
Who is behind Fini.ai?
Fini.ai is built by Fini LLC, a US company founded in 2022. You can reach us at hello@fini.ai.
Ready in the time it takes to make coffee
Paste your site. Meet your agent.
Free forever plan. No card. No sales call.